Organization and Management of Work in the Office

1. Orientation in the scope of duties, powers and responsibilities resulting from the hierarchy of the office.
2. Information management skills necessary for the effective course of management processes.
3. Knowledge of traditional office procedures in the field of document handling and in accordance with electronic data management.
4. Demonstrating the professionalism of an administrative employee through - the ability to create and arrange letters in paper and e-mail correspondence,
- how to conduct telephone conversations,
- the application of the European Code of Good Administration.
5. Knowledge of the law necessary in the work of an official:
- basic legal acts,
- external and internal sources of law,
- supremacy and subordination of regulations.
6. Correct handling of classified information.
7. Document management, including archiving.
8. Good management practices.

The proposed studies are devoted to these broad issues, crowned with obtaining a certificate of postgraduate studies and a European certificate of a professional secretary, assistant or office manager (depending on the score obtained in the exam) issued by European Management Assistants EUMA-POLAND

The studies are consistent with the results of the EUROAST research conducted in 2008-2010 in twelve European countries on: tasks, competences, skills and knowledge of people employed as an assistant, office manager or other office positions.